Task Tango
Dispute resolution

Every case on a board, every hour on a timer, every report in one click

DDRT moved its teams from Trello to Pulse Boards: cases as cards, a timer on each one feeding timesheets, charts from any field and a dedicated instance hosted in London. Task Tango administrators can also take on the case administration behind it.

Case trackingTime recordingReportsUK hostingCase admin
The problem we solve

Where case teams lose track

Cases in one tool, time in another

Trello or email for the work, a separate timesheet for the hours, and no way to see both for a case.

Reports built by hand

Month-end means exporting, pivoting and formatting, every month.

Admin lands on case managers

Scheduling, bundles and correspondence eat the hours meant for the case itself.

What we do for case teams

The work we take off your hands

Systems we work in

Pulse Boards imports from Trello in one step and exports to Excel and PDF. We also work in your case-management system.

Pulse BoardsTrello importMicrosoft 365Google WorkspaceXero
How it works

How we start working together

  1. 1

    A 15-minute demo

    Bring a board or a Trello export. We show the same cases in Pulse.

  2. 2

    Import

    Boards, cards, members and attachments imported in one step.

  3. 3

    Timers and fields

    Custom fields for case type, stage and parties; timers on every card.

  4. 4

    Instance live

    A dedicated instance in London or Australia with role-based access.

  5. 5

    Administrators (optional)

    Task Tango administrators pick up the case admin from our office.

Why case teams choose Task Tango

ISO 27001:2022 certified

Client data handled under a certified information security management system. See the certificate.

Office-based team

Everyone works from our office, supervised and trained, never from home, with attendance proof in Pulse.

Checked before delivery

A second person reviews the work before it reaches you or your clients.

Real-time visibility

See every task, owner and turnaround in Pulse, and message your team directly.

Client story

DDRT

A dispute-resolution team that moved from Trello to Pulse Boards, with a timer on every card and reports in one click.

DDRT

Read the case study

Why they moved, what we built, and the numbers.

Case study
In use at DDRT

Trello boards imported in one step

A timer on every card feeding timesheets

Charts, one-click PDF reports and Excel exports

A dedicated London-hosted instance

Questions

Before you delegate

Anything else? Ask on your consultation call or email admin@tasktango.co.

Is case data kept in the UK?

Yes, on a dedicated London-hosted instance if you need it, under ISO 27001:2022 controls.

Can we import from Trello?

Yes, boards, lists, cards, members, labels and attachments in one step. People keep the columns they know.

Who sees what?

Role-based access per board and per workspace; parties can be given a portal view of their own case only.

Do your administrators handle confidential material?

Yes, under NDA, from our office, with access limited to the cases you assign.

Still running cases on Trello?

Bring a board to a 15-minute demo and we will show you the same work in Pulse Boards.